The client is a leading and largest road side repair assistance service provider for all cars and two wheelers. They always believed that customer satisfaction is the key to succeed in ground service management.
The client wanted an application to monitor his fleet vehicles live, as their requirement is to streamline their process in terms of timely adherence. Their need was to have a solution to track the real-time position of the bus also to monitor the driver behavior effectively.
Client was provided with Trinetra Fleet management solution, where the Fleet manager can view vehicle usage in real-time and much more. Alerts will be triggered automatically through email or SMS for violations. With Trinetra installed on their vehicles, the company can now monitor the current position of a single vehicle, position of an entire fleet of vehicle, route information of the vehicle over a period of time and all events that occurred during a particular trip on street level digital maps.
Vehicles route can be pre-defined to the drivers, so the client can monitor vehicle movement along with the route set with the details of when the vehicle would reach the next stop and its current status, vehicle’s delay timing will also be notified to the client. Trinetra provides fleet maintenance module to get the consolidated information on status of each vehicle which includes information about maintenance, service, history of service and authorized person assigned to the vehicle. Apart from vehicle tracking and maintenance reports we offered them with number of associated reports that can be generated and scheduled to the stake holders to keep them updated.