FAQ

See answers to the most important product questions.
 
 

Q.  What is GPS?

A.  The Global Positioning System is a network of 24 satellites which are used to determine time, location, speed and heading very precisely. The system works anywhere in the world and is free to use. Signals from the satellites are very weak and therefore will not usually travel through metal or buildings etc. In most circumstances, GPS only works outdoors.
 
 

Q.  What is GPRS?

A.  The General Packet Radio Service is a very cost effective way to send and receive data over a GSM network. You pay for data sent and received rather than time connected, which allows real time fleet management operation for a fraction of the cost of systems using SMS or circuit switched GSM data modes.
 
 

Q.  Where does the system work?

A.  The system works anywhere in the world, subject to suitable GPRS coverage and map data availability for your chosen Service Provider.
 
 

Q. What is Trinetra?

A.  Trinetra offers comprehensive solutions for your business challenges in Vehicle Tracking and Fleet Management. Trinetra is a next generation web-based GPS-powered platform providing ‘Real Time Automatic Vehicle Location & Tracking’ to assist companies to manage their vehicles and assets. Trinetra integrates all 3 core elements of AVL solutions namely Location, Tracking & Security, thus providing an integrated solution for your Fleet Management requirements.
 
 

Q. What are the applications of Trinetra?
  • Corporate Fleet Management

  • Transportation & Logistics

  • Travel and Tour Operators

  • High-Value Asset Tracking

  • Police & Military Vehicles

  • Stolen Vehicle Recovery

 
 

Q. What does Trinetra do?
  • Real Time Position Information

  • Sensor Integration

  • Geozones & Custom Landmarks

  • Alerts via Email & SMS

  • Fleet Maintenance

  • Enhanced Security Features

  • Comprehensive Reports

 
 

Q. What benefits do I get from Trinetra?
  • An integrated offering of both GPS hardware and software

  • A fully hosted solution requiring no software installation

  • Over-the-Air Firmware upgrade

  • Two-way communication process

  • Proprietary protocol enabling ease of customization

  • Multiple Map support including Google, Microsoft

  • Multilingual support

 
 

Q. How does Trinetra help me in Vehicle Tracking?

A. Today’s business demands require your fleet to be managed and utilized effectively. Trinetra helps you to view the current position of a single vehicle or an entire fleet anytime, anywhere. You can also send commands on-demand to obtain vehicle position information. It gives you address information, routes and captures all events such as idling, speeding, acceleration, braking during the trip.
 
 

Q. Tell me about the Digital Mapping feature of Trinetra.

A. Trinetra comes with Multi-map support like Google Maps for tracking the position of your vehicle. Along with street address, you can also view the distance from any user defined landmarks or find vehicles close to a particular address. All trips of the vehicle are plotted on the map and this historical data is available for your analysis.
 
 

Q. When does Trinetra send alerts?

A. You can receive alerts and notifications through emails or text message in case your vehicle has started or stopped, vehicle was idling for 10 minutes, vehicle has exceeded a speed of 70 mph, vehicle has entered a particular zone or if it has reached a specific landmark.
 
 

Q. Tell me about the Security aspects of Trinetra

A. A panic button can be installed that the driver or passenger can press in case of emergencies to notify your authorized personnel. A remote control Keyfob can be used for locking and unlocking the vehicle. Vehicle immobilization, lights and horn can be activated in case of a security breach.
 
 

Q. Can Trinetra help in scheduling maintenance services my vehicle?

A. Maintenance notifications are triggered based on time, distance travelled and engine hours. This helps in scheduling maintenance services for your vehicle at the right time extending vehicle life.
 
 

Q. What are the Reports that I would receive out of Trinetra?

A. You get a number of comprehensive reports containing information on location, speed, stops, violations and much more to improve your fleet management operations and reduce costs. Reports can be previewed online or received through email and the report generation can also be scheduled at varying frequencies. A summary is available for each report and each report can also be exported as PDF, excel or word.