Electronics Retail Company

Client

The client is a leading consumer electronics retailer distributing electronic products to customers all over the world.

Business Requirement

The client, a major electronics retailer, ships thousands of electronic products globally. However, during transit the products get damaged, due to improper handling or owing to other external parameters. Hence, when damaged goods shipped reach the customer, it inflates the operating costs and also creates dissatisfaction to customers, plus create delay in deliveries. It also affects the inventory management, besides doubling shipping costs to replace damaged goods for customers.

Solution Implementation

A solution to this problem was offered by Trinetra Wireless, by providing different alarms and sensors, based on the events during transit. Once there is a breach in the parameters, the respective sensors will send alerts to the user, along with the time and location when it happened.

The cause of the change is identified based on the alerts, history of data and predictive analysis. It also provided intelligent data, like on which vehicle and location the damage occurred frequently. Based on data on improper usage of vehicle, road conditions it travelled, the unpredictable motion in transit, it can identify hazards.

Although vibration may seem inconsequential, many goods suffer consistent vibrations. Long exposure to it can cause loosening of fasteners, abrasion or other types of damages. Sensors attached to the shipment can trigger off immediate notifications, as soon as there is tilt, shock or as other parameters are breached. So, when goods are dropped on the loading dock, or bounces on a bumpy road, the sensors will send text messages or email right away to supply chain managers to take immediate corrective actions. Trinetra’s GPS based system provides info about who mishandles the products most and where it happens so that shipping managers can look to minimise damage. Severity of the alarms too can be set as notify, warning and critical, as per frequency of the impact.

Benefits

  • Handful insights to derive pattern
  • Minimize the damage of the goods
  • Minimize Shipping and packing cost
  • On time delivery to the customer
  • Reduced Operational Costs

Automobile Industry

Automobile Industry

Client

The client is a leading car dealer known forproviding reliable services to their esteemed auto consumers. Within a short period, they have gained a trusted name in auto world, by providing best services to the customers in all locations with state-of-art workshops.

Business Requirement

As a reputed automobile dealer it is essential for them to provide excellent service to their customers, by showing demo and sending cars for test drive as a pre-sale activity. Their major concern was to maintain test drive cars in the showrooms which need more manpower and to eliminate business time usage in car maintenance.

Trinetra Solution

The client was provided with Trinetra fleet management system to address their requirements. Trinetra offered the client to plan accordingly with their cars which helps to meet the appropriate time schedules.

Trinetra’s fleet maintenance system made it easy for the client to maintain cost and service related information for the demo cars and sends report to management. Sends automatic notifications based on the kilometers and time span helps to reduce the manual intervention,so the demo car fleet will be utilized effectively.

Maintenance, vehicle history information will enable the client to take important cap-ex decisions and helps them to plan effectively. The client’s pain point was addressed completely; Trinetra’sperformance exceeded the client’s expectation.

Benefits

  • On time schedule adherence
  • Effective planning
  • Useful in making important decisions
  • Reputation in the business
  • Improved Customer Service
  • Maximized Productivity
  • Reduced Operational Costs
  • Increased sales

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