Optimizing Emergency Medical Services through real-time Ambulance Tracking System

Emergency GPS Vehicle Tracking System

Industry : Emergency Medical Service (EMS)

Solution :

Nov 20, 2023

The Client

A leading healthcare institution with a fleet of over 16 Ambulances, serving across 5 states in India, had their emergency vehicles (Ambulance) deployed to transport patients and emergency medical supplies to various testing labs and healthcare facilities, primarily in urban areas. The institution’s fleet management task posed significant challenges, with manual task assignments and limited visibility over vehicle locations which made them seek a technology driven solution.

Business Requirement

Challenges in manual task assignments and limited visibility over vehicle locations prompted the institution to seek a technology-driven solution.

  • Manual Task Assignments: Inefficient task assignments by branch managers leading to delays in reaching destinations.
  • Limited Vehicle Visibility: Lack of real-time visibility into ambulance locations, hindering efficient management.
  • Diverse Service Locations: Ambulances utilized by multiple labs across different locations, complicating coordination and tracking.

Trinetra’s Emergency Vehicle Tracking Solution

Trinetra Wireless addressed these pain points with a customized Ambulance GPS Tracking Solution for the healthcare industry.

  • Automated Task Assignment & Mobile App: Implement an automated system along with a mobile app for efficient and remote task allocation, reducing delays.
  • Real-Time GPS Tracking: Integrate a GPS tracking system for instant vehicle location, improving management.
  • Centralized Fleet Management Platform: Establish a centralized platform for streamlined coordination in diverse service locations.
  • Acceptance by Drivers: Ambulance drivers can acknowledge tasks via the mobile app, instantly updating the portal with real-time visibility and information.
  • Onboard Mobile/Tablet Application: Trinetra’s application is customized and seamlessly integrated into devices placed in the ambulances.


Implementation of the telematics-enabled emergency vehicle tracking solution resulted in the following benefits:

  • Efficiency: Minimized unwanted stoppages during trips, optimizing ambulance utilization.
  • Real-Time Updates: Real-time updates on vehicle location for offering the nearest available ambulance and best route to the lab.
  • Alerts and Reporting: Instant alerts and reports on driver behavior, ensuring responsible driving.
  • Route Optimization: Real-time suggestions for the shortest and fastest routes, reducing transit times.
  • Fuel Theft Prevention: Decreased instances of fuel theft or pilferage, leading to cost savings.
  • Operational Excellence: Achieved operational excellence through streamlined task management and reporting.
  • Reliability: Maximized the reliability and trust in ambulance services.
  • Energy Management: Optimized energy management, especially for electric vehicle ambulances.
  • Insightful Analytics: Provided insights into driver behavior and energy consumption for cost-effective fleet management.
  • Patient Safety: Ensured patient safety during transit by monitoring vehicle parameters and driver behavior in real-time.

Trinetra Wireless’ Ambulance Tracking GPS System transformed the client’s emergency medical services, achieving greater efficiency, cost savings, and setting new standards for EMS Vehicle Tracking in the healthcare industry.

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