Optimizing Emergency Medical Services through real-time Ambulance Tracking System

Emergency Vehicle Tracking System

Industry : Emergency Medical Service (EMS)

Solution :

Nov 20, 2023

The Client

A leading healthcare institution with a fleet of over 16 Ambulances, serving across 5 states in India, had their emergency vehicles (Ambulance) deployed to transport patients and emergency medical supplies to various testing labs and healthcare facilities, primarily in urban areas. The institution’s fleet management task posed significant challenges, with manual task assignments and limited visibility over vehicle locations which made them seek a technology driven solution.

Business Requirement

A discussion with the client yielded the following pain points for emergency vehicle tracking system.

  • Manual Task Assignments: Branch Managers were manually assigning tasks to ambulance drivers, leading to inefficiencies and delays in reaching destinations.
  • Limited Vehicle Visibility: The hospital lacked real-time visibility into the location and status of their Ambulances that were on the field.
  • Diverse Service Locations: Ambulances were utilized by multiple labs and located across different locations or territories, making coordination and tracking complex.

Trinetra’s Emergency Vehicle Tracking Solution

Trinetra Wireless provided an advanced Ambulance GPS Tracking Solution tailored to the specific needs of healthcare industry they are serving.

  • Task Assignment via Mobile App: Branch Managers can now assign tasks to ambulance drivers remotely using the customised mobile app.
  • Individual Manager Portals: Each Branch Manager has a dedicated web portal for task management, ensuring they can view and assign tasks to the Ambulances under their purview.
  • Driver Acceptance: Ambulance drivers can accept tasks through the mobile app, which instantly updates the portal, providing real-time visibility and information.
  • Onboard Mobile/Tablet Application: Trinetra’s application is customised and seamlessly integrated into mobile/tablet devices placed in the Ambulances.


The client realized a multitude of benefits from implementing a telematics enabled emergency vehicle tracking solution:

  • Efficiency: Identified and minimized unwanted stoppages during trips, optimizing ambulance utilization.
  • Real-Time Updates: Provides real-time updates on vehicle location, enabling the service to offer patients the nearest available ambulance and best route to the lab.
  • Alerts and Reporting: Instant alerts triggered and reports on driver behaviour and discrepancies, ensuring responsible driving are sent.
  • Route Optimization: Offeres real-time suggestions for the shortest and fastest routes, reducing transit times.
  • Fuel Theft Prevention: Decreased instances of fuel theft or pilferage, leading to cost savings.
  • Operational Excellence: Achieved operational excellence through streamlined task management and reporting.
  • Reliability: Maximized the reliability and trust in ambulance services.
  • Energy Management: Optimized energy management, especially for electric vehicle ambulances.
  • Insightful Analytics: Provided insights into driver behaviour and energy consumption for cost effective fleet management.
  • Patient Safety: Ensured patient safety during transit by monitoring vehicle parameters and driver behaviour in real-time.

Trinetra Wireless’ Ambulance Tracking GPS System transformed the client’s emergency medical services. By automating task assignments, improving vehicle visibility, and driver behaviour with monitoring, the hospital achieved greater efficiency and cost savings. Our GPS-enabled fleet management system characterizes the future of Emergency Vehicle Tracking and Medical Transport Monitoring, setting new standards for EMS Vehicle Tracking solutions in the healthcare industry. Contact us for more details.

Enquire for

Free Consultation