Solution : Estimated Time of Arrival (ETA)
Mar 13, 2020
The client is a leading flower supplier to all major cities in the UAE. They use multiple vehicles for quick delivery and for connecting the major cities.
The Business Requirement
The major objective of the client is to reach the customer on time. They also want to know how well their fleets are being utilised. They also require immediate alerts when vehicles reach the desired location with insights, so as to reduce the delivery time of the flowers ordered.
The Solution Implementation
Our client who is in the business of delivering flowers at different locations, needs to deliver within a short span of time, without damage to the flowers carried in the vehicles. The client needs to monitor the unnecessary stoppages and idling of the vehicle, also taking the shortest route for delivering on time. Meanwhile they need a solution to minimise delivery time of flowers to customers. A smart fleet management system can provide them alerts on idling, to reduce fuel costs, and on unwanted or unauthorised stoppage.
Trinetra then studied their pain points, right from the working model up to the factors influencing delays in delivery. After brief analysis we came up with a GPS enabled solution by deriving a pattern on driver behaviour and the effective time taken for reaching the customer.
The smart vehicle monitoring system would send alerts to the stakeholders via SMS and notifications on the mobile app, whenever a particular vehicle stops at an unauthorised location and when it spends more time at the customer’s place than is allowed/required. The FMS software application provided them the better route to travel and also insights via reports, which help them to adjust the vehicles route plan based on requirements.
Benefits of the solution
- Accurate information of vehicles location with time and distance
- Route Optimization & better vehicle utilisation
- Idling alert and alerts on customer location entry & exit
- Unauthorized stoppage of the vehicle by driver monitored
- Increase of safe and effective trips for the drivers
- Satisfies customers with better service